Losing Accounts When Clearing Cache/Cookes on FireFox

Submitted by live4therisk on Sun, 05/07/2017 - 01:32

Forums:

I've been using this addon for a long time and it has been fantastic.

However, ever since Version 4.02 and Greater I seem to lose the accounts when clearing cache/cookies on the FireFox Broswer.

I also downloaded new addon called X-Notifier Neo and it has the same problem.

Not sure how to use it because I don't want to enter my accounts every time the cookies are cleared.

Any way to fix this?

RpD

Sun, 05/07/2017 - 01:42

You'll probably need to go to Firefox Options, Privacy, and set "Firefox will: Use custom settings for history", and set exceptions for your email cookies.

Jbart1

Sun, 05/07/2017 - 06:11

Make sure you go into Options in CCleaner or any similar program you use to clear history/cookies/etc. and select the xnotifier ones to save, along with the account cookies as well. Also don't forget to 'export' a backup in xnotifier when you have it set up with your accounts/passwords, that way when you have a problem you can reload them quickly..be aware it requires you to password protect the .txt backup.

Maineman's picture

Maineman

Mon, 05/08/2017 - 01:03

I am having the same issue. Each time I close Firefox I lose all settings and when I re-open I get the X-notifier page. I have deleted all extensions that clear cache and passwords and checked my settings  in Firefox. While I do clear my cache upon closing there is nothing checked that indicates passwords should be cleared. This only started today, Sunday May 17, yeaster all was fine. I am using X-notifier version 4.03 and Firefox version 53.0.2. Any help would be appreciated.

RpD

Mon, 05/08/2017 - 09:48

Are you clearing cookies?  Make an exception for xnotifier cookies and perhaps your email provider cookies.

angelpie's picture

angelpie

Thu, 05/11/2017 - 11:20

Why do we suddenly have to do all this? This never happened before. I wonder if it could be a FF problem, because I also lose some of my add-on icons when I clear the cache and cookies.

RpD

Thu, 05/11/2017 - 12:59

X-Notifier 4.x is different, because Mozilla is forcing changes to addon programming.... so it affects more than just X-Notifier.