AS OF 11-12-19 Hotmail on Firefox is BROKE AGAIN PLEASE FIX

UPDATED POST ONGOING ISSUE AS OF 11-12-19 Old problem was fixed for a day or two but it has been back and ongoing as reported by several users. FYI Title has capitalized words for attention and not yelling. Just want to get that out there. lol

So it was happeneing then it was fixed and a new version was released. Not a day later I believe and the same issue has started again. One account red one grayed out. (My case) If you enter one account by clicking it after a short while your logged out even though you can't see it. (My case anyway) Sometimes clicking one acccount is opening the other account and vice versa. (Again my case) Several users below are reporting this is back again.

I've edited the title with the return issue date to maybe draw more attention that this is an ongoing problem again and not the old issue that was solved at the time.

scgt1's picture

Actually it appears when one is clicked it turns red when the other is clicked that one turns red and the other is kind of a mute gray. So they will alternate red on which ever the last opened account was.

Same with me not working with Hotmail , Outlook email accounts .  Each one takes turns turing red while the rest is grey color. 

lethedoom's picture

Same with me polling not working with Hotmail and icon not present beside red 'Hotmail'. Same behavior for Chrome 78.0.3904.87 and
Opera 64.0.3417.92.

Same, but it works on my Macbook Air - just not my Windows 10 desktop.

Not working on Mozilla Firefloz and Chrome 

stevenkoalae's picture

Not working on Chrome 78.0.3904.97

scgt1's picture

All of a sudden this morning both email accounts were bold and showed an email count and appear to be working for now anyway.

lethedoom's picture

Mine too.

 

Yes, I was having the same problem for several days and it seems to be working now.

jeroen's picture

The same happened to me an it was not the first time.
It doesn't get the number of unread mails temporarily. So possibly it is a server maintenance issue.
I already investigated and at such a moment the dataURL returns a page that suggests a login time-out.
But login still works for me. You can verify by logging out manually an then click Check Now, which should log you back in. (Clicking the hotmail account gives you the inbox)

jeroen's picture

Looking at the Network traffic I can see the Hotmail javascript doing this XHR request to the server:
https://outlook.live.com/owa/sessiondata.ashx?app=Mini

The X-notifier hotmail script's dataURL adds a different parameter and lacks the app parameter:
https://outlook.live.com/owa/sessiondata.ashx?appcacheclient=0

I will test it.

jeroen's picture

It keeps working with the new parameter app=Mini, so the old parameter might be the reason the app on the hotmail server refused to send the response now and then.

I will inform admin/tobwithu(s).

jeroen's picture

Tobwithu stated in his email reply that in his case app=Mail and this turned out to be the case for me too testing with Chrome and Firefox. I was testing with Opera and for some reason (not always) the Hotmail server detected my Opera browser as a mobile app: therefore app=Mini (responding with a different web page for the mobile user). So the XHR request to the server now is: https://outlook.live.com/owa/sessiondata.ashx?app=Mail
Hoping this will resolve the issue (no way to be sure, because we cannot read the code of this request handler sessaiondata.ashx) The future will tell...

tobwithu's picture

In my case, Hotmail asks security related questions during login sometimes.

X-notifier cannot handle this unusual page correctly.

Once I login manually and answer this question, X-notifier works again.

We appreciate the X-notifier 42.14 is working again with the Hotmail emails

It's now X-notifier 4.2.1.5 we all appreciate this very much now things all working great!!

In my case, hotmail was not working, but then started working again.  I then installed the new version of X-Notifier and it continued to work, but now today (after a brownser restart) it is not working again.  I am able to log in to hotmail email fine, with no extra security quesitons or any other type of extra pages.

scgt1's picture

Yep back to not working again. One (my main) is red other is grayed out just like before. :-/

Not only that but clicking either hotmail account I have just opens a window that attempts to load something but never does.

X-notifier 4.2.1.5.  is not working with Hotmail , Outlook. .It seems when you lower the browser 

and launch it back up again that is it the Hotmail , Outlook emails fail to work . 

lethedoom's picture

Me too. Hotmail on Firefox.

Hello,

same here with Centbrowser (Chrome), notification outlook red and hotmail grey and inverse. Anyway access to inbox is ok.

TOPDJ's picture

X-NOTIFIER NOT WORKING AGAIN.I HAVE 3 HOT MAILS NONE ARE WORKING A ALL I CAN CLICK ON ONE OF THEM AND IT WELL GO INTO MY EMAILS BUT THE NOTIFIER WELL NOT SHOW HOW MANY EMAILS I HAVE BEFOR HAVEING TO CLICK ON ONE OF THE 3 HOT MAILS I HAVE.PLEASE FIX THIS SO IT DONT KEEP BREAKING.

RpD's picture

Well... I think we should Yell at the email providers to stop changing the login process, eh?
That darn X-Notifier. Darn Microsoft and Apple. Darn computers. Darn electricity. Darn primordial ooze. Darn universe. Darn Big Bang. oh, then there's God, of course... right?
Sorry. 
It will be fixed if and when it can, I'm sure. It's not a commercial product. It's not on a retail product schedule.
Donated lately?
Just sayin'.

 

jeroen's picture

When it would have been easy to fix, it would already been done long ago.

Why, won't it work with the other Hotmail / Outlook emails ? 

Tr3b's picture

4.2.1.5 died this AM for Gmail, Hotmail seems most of the time and Yahoo seems to be fne.  Reverted back to 4.2.1.4 and it made no difference.

Hotmail is in RED and not checking anymore.

tobwithu's picture

Please update to X-notifier 4.2.16.

RpD's picture

My four Microsoft-based accouns are working fine.

Yes, just updated now and it's working again.
Thanks.

lethedoom's picture

Thank you for solving the problem. All working now.

scgt1's picture

Don't know what the trick is but still not working for me. Not only that but before I could click the account and it would login automatically. Now I have to manually login on each hotmail account once I click them. I've closed and reopened FF also. Dunno. Some are lucky I guess. LOL

RpD's picture

I'd say there is something about your XN installation that is broken... and since clicking your accounts does not log you into your inbox, I'd start by re-entering my passwords into XN account definition.
A couple other troubleshooting steps...
You can try clearing cache and cookies.
And to isolate the situation entirely, you can try creating an additional, new user profile in Firefox and add only X-Notifier 4.2.16, add your accounts and see if they work.

 

jeroen's picture

One might add this fix is not about the login (is and was working), but about the dataURL fetching the unread numbers.

Thanks tobwithu for new version, it is working ok from Chrome with outlook/hotmail. 

At 20 and 19 nov there were any errors from msn.com site when trying to login into email directly, checked from remote analizing sites too, I think it was not X-Notifier only.