Only notifies of new Zoho mail in Inbox and not folders.

Submitted by fernman on Tue, 07/28/2015 - 20:06

Forums:

I've recently added X-notifier for Zoho Mail on a laptop running Windows XP with Firefox 39.0 browser

I have folders and subfolders in my mail, and I have found that I am only notified of new mail that goes into my Inbox. I do not get notifications of any new mail that goes straight into folders.

Is there anything that can correct this, short of cancelling all my filters that send mail into my folders, so that all new mail goes into my Inbox, which I don't really want to do.

jeroen's picture

jeroen

Tue, 07/28/2015 - 20:53

In X-notifier Options you can set these options:

1. Uncheck Inbox only - to get notified for all your folders
2. Optional: Check Show folders - in X-notifier window / sidebar

fernman

Fri, 07/31/2015 - 05:57

I unchecked "Inbox only" in the Options as you suggested, but every time I open Options I find that the box is checked again.

jeroen's picture

jeroen

Fri, 07/31/2015 - 07:01

Did you:

  1. First select the Zoho account in the list of accounts at the right side of the Options window?
  2. Click the Ok button at the bottom that saves the setting before closing the Options window?

fernman

Fri, 07/31/2015 - 16:31

Yes, that is what I have been doing. Zoho is checked on the right, and I OK to exit.

I have just unchecked Inbox Only again, opened Options again, and it is checked once more.

 

RpD

Fri, 07/31/2015 - 21:55

I know this may be simple-talk, but just to be sure... (we must use explicit terminology)... there are several checkboxes.  
One checkbox far to the right, is to make an account... the default account (if you have several from same email provider).
One checkbox just to the left of the account... is to enable/disable actually checking for new email of that account.
And there are other checkboxes for account definition, farther to the left... (Inbox only, show folders, etc).

Ok, then... to make changes to an existing account, we must first click ON the account listed on the right panel... so that the account is 'highlighted' (selected)... and the correct account information is shown in the Username box, etc.  THEN, we can make changes to the account settings on the left panel... and finally, when finished changing things, click OK.

Just making sure everyone's on the same page... sorry if all that is already obvious to you.

 

jeroen's picture

jeroen

Fri, 07/31/2015 - 17:50

I checked the Zoho script and found it does not support folders. So the strange fact here is that your Zoho account does have an enabled checkbox for 'Notify inbox only' in the X-notifier Options window. It should be grayed-out (disabled).

Can you provide a link to a screenshot of your X-notifier Options window with the Zoho account selected?

jeroen's picture

jeroen

Fri, 07/31/2015 - 18:12

Since I suspect from above Zoho is your only X-notifier account and I might not have been clear enough in my explanation before:

Do you select the Zoho account in the list before you uncheck the 'Show inbox only' checkbox? (Shouldn't be possible, because it should be grayed-out)

fernman

Sun, 08/02/2015 - 02:42

Firstly, thank you for the excellent support.

You are correct, Zoho is my only X-notifier account.

I have gone through RpD's instructions, and I was previously unaware that it is necessary to highlight the user account in the right-hand panel. Once I had done that,  sure enough the Notify Inbox Only field was disabled (grayed out) as you say it should be, and then I clicked OK.

But if I look in options again, the account at the top of the left hand panel is reverted from Zoho to Gmail, and Notify Inbox is ticked again.

jeroen's picture

jeroen

Sun, 08/02/2015 - 05:03

Firstly, thanks for the compliment!
RpD and I are just users of X-notifier trying to help out other users. RpD being the commited one, me I am only a 'part-time' one ;-)

The left hand panel in the X-notifier Options is a choicebox. Every time you open the X-notifier Options it shows the top choice, being Gmail. The list of choices in there starts with the accounts included (and sorted) by X-notifier, continued by the user added accounts in alphabetic order and concluded by the XN-scripts and -forums account.

Checkboxes being ticked or not are just showing the default state for any account in the choicebox. So 'Show inbox only' ticked (true) is the default. Some accounts are not supported for folders by X-notifier. For those accounts the folder-related checkboxes get grayed-out (disabled) when you select them in the choicebox.

NB: In case of Gmail folders are labels.

You can request the folder functionality. Whether a request gets granted by the X-notifier developer depends on his available time and on the number of Zoho users wanting it. I see 353 downloads for the Zoho account, so, you also being such an elegant person, I'm giving you a fair chance... 8-)

[edited]

RpD

Sun, 08/02/2015 - 05:54

Again, just to be sure...

The left hand panel is simply to define new accounts (or edit setting for account selected on the right panel)... so as Jeroen says, it simply defaults to a Gmail definition.  Everyone opening X-Notifier Options will see that Gmail default, just because the available choices for defining new accounts, are sorted that way.  At first open, the left panel is not indicating which of YOUR DEFINED accounts is 'selected'... it's just ready for someone to begin defining a Gmail account... because it has to start somewhere.  And the left panel account definition choices... shows default settings for defining a new account;  it won't show YOUR definition settings... until you select your defined account (highlighted) on the right panel, as we've learned.

Again as Jeroen mentions, you can request the developer enable showing other folders as well as the Inbox, for Zoho... by emailing xndevel@gmail.com  ...although the developer may need a Zoho account/login to test and make changes to the script.

jeroen's picture

jeroen

Mon, 08/03/2015 - 07:50

Couragely eager as I am trying to assist admin in developing scripts I registered a Zoho account and looked at some X-notifier scripts again that do support folders. And I found the Javascript part in the (dataURL) Zoho page that defines the folders (there is a variable FolderCount, being an array of folder definitions in where c:1 means that specific folder contains 1 unread message)

Then I stumbled upon the fact that you can (by rightmouse-click) create a Subfolder in a Zoho Folder and in that Subfolder you can create a Subfolder again and in there again and again... while the top Folder won't indicate one of it's Subfolders down the line contains a message (where the javascript multi-dimensional array variable shows c:1).

Sorry fernman, I am taking back my prediction to give you a fair chance for this... It is definitely not a no-brainer! (perhaps not impossible for admin, but I gave up for the time being)

Fortunately you already are happy as is ;-)

fernman

Mon, 08/03/2015 - 00:26

Thanks for clarifying that what I see in the left hand panel is merely the default view.

And if I'm reading the last two replies correctly, the addon doesn't support notification for folders in Zoho.

Oh well, there is an old saying, half a loaf of bread is better than no bread at all.

Thanks once more for the assistance.

jeroen's picture

jeroen

Sun, 01/24/2016 - 01:06

Hi fernman,

Here is 3 quarter of a bread... ;-)

  • I added notification of the Unread count to the Zoho script
    (uncheck option 'Notify inbox only')
  • At this moment checking option 'Show folders' only gives you the 'Unread' messages.
    (so no specific folder counts)
  • As a bonus I also list the Inbox folder when option 'Notify inbox only' is unchecked.
    (I would like that in all my scripts)
  • I didn't find the way for showing the Unread instead of the Inbox page section yet.

Below you can download the script:

https://db.tt/LcGXTISm  (Right-Click: Save Link As...)

jeroen's picture

jeroen

Sun, 01/24/2016 - 06:15

I suggest you define your preference in the Zoho (Mail) Settings:

After login show my
[X] Inbox Messages
[X] Unread Messages

I would say:
- using XN option Notify inbox only select Inbox Messages
- otherwise select Unread Messages.

jeroen's picture

jeroen

Sat, 04/16/2016 - 07:42

Does fernman or any of you Zoho users out there already use or maybe want this unread folder notification solution?

I.o.w.: Do you guys (or girls) want me to try and convince admin to update the Zoho script at the Scripts page with my code addition?