X-notifier Not Providing Login Credentials

I have been trying to post an issue on the forum, but had been unable to as I did nt recall my User ID/Password combination.  Of course the easy thing to do is to go to the screen and submit a password request based on the e-mail account tied to that user ID.  After having done that a few dozen times and never once receiving the promised e-mail (yes, every time it said it sent the e-mail to my e-mail account), I tried creating a new account using that e-mail account.  Of course that failed, and the only thing I could do was create a new account tied to a different e-mail.

Have ither users encountered similar problems when requesintg their account credentials?  Have others actually received the promised e-mail?  I would prefer returning to my original account if there is a way to work around this problem.