Problems checking Yahoo

As of yesterday (6/19/2014) X-notifier stopped working for Yahoo. My other accounts (Gmail, Hotmail, Reddit, etc.) are all working fine, just Yahoo is not. I've tried deleting the Yahoo profile/script and starting new, deleting X-notifier and reinstalling, creating a clean Firefox profile and installing X-notifier. Nothing. All attempts have failed. I also looked at my chrome setup and everything there is working, including Yahoo. I've been using X-notifier without a problem for 4-5 months.

trowe's picture

I have the same issue.  I thought it might be related to 2-step authentication because it never asks for it when I reset profile and cookies.  Also, every time I right click x-notifer icon and select Yahoo, it shows me the login screen even when I logged in manually in the same session.

emanum88's picture

Indeed I have the same problem. Goes to login despite having orrect passwords. Even tried the new Ff profile.

RpD disabling add-ons also disables x notifier!

skcbait's picture

Posted response to RpD last night (6/20) before I went to bed and my response still hasn't shown up today (6/21, 11:00 am) almost 12 hours later. What is going on? It took almost a day before I was "approved" just so I could post this problem and now I can't respond to my own post.

skcbait's picture

Well, it seems my "Waiting..." reply posted immediately, but my initial reply never posted. Great.

So my reply to RpD was yes I did try clearing my cache and cookies. Also from my initial post, "I've tried deleting the Yahoo profile/script and starting new, deleting X-notifier and reinstalling, creating a clean Firefox profile and installing X-notifier. Nothing. All attempts have failed."

skcbait's picture

No, I'm not using 2-step verification.

Like trowe, every time I right click the X-notifier icon and select Yahoo, I get sent to the Yahoo login screen/site regardless of whether I am already logged in or not. I could be logged into Yahoo and have it open in a tab, then right click X-notifier, click Yahoo, and it will send me to the Yahoo login screen/site.

Sorry my deleting takes out replies.
Continuing discussion may help you find answers.

HodakaRoadToad's picture

I'm having the same issues with Yahoo.  It's grayed out and isn't automatically checking.  When I click on it, it brings me to a login screen instead of straight into my mail.  My gmail and hotmail are working without issue.  Version 3.4.1 here.  I use 2 step authentication.

RogerThompson's picture

I have some 15 yahoo email accounts and all work correctly except one(1), which initially logs on(Inbox appears briefly) then the Sign In box reappears, after the second sign in Yahoo mail is normal. This issue started during the past 5 days or so.... I've been using this email configuration for several years.

I've tried reloading xnotifier(3.4.1), dropped back to 3.4 etc. Nothing seems to work to correct the issue.

skcbait's picture

Can anybody help?

Some thoughts...
If you manually open a Firefox tab, and go to mail.yahoo.com and login manually, and let FF save your password.... then... perhaps ...when clicking your Yahoo account on X-Notifier's pop-up account list... perhaps, it will simply go into your account and not the login screen.  (If you told FF to -never- save pwds, then you have to fix that, if you want it to try to save pwd.)
- As far as whether X-N will then check for email, I dunno.  You could try a new Firefox profile, load only X-Notifier, create from scratch only your problem yahoo account... to see if it works (checks mail).  If it does, then there's a glitch/conflict in your regular FF profile.  
Then, in your regular profile... I would disable all add-ons except X-Notifier in your regular profile, restart FF, and see if X-N will then check yahoo.
I would delete my account in X-Notifier, restart FF, and redefine it from scratch... and see if X-N can then check yahoo.  If not, then I would export my accounts, delete X-Notifier and let it delete user info, restart FF, re-add X-Notifier, re-add your problem yahoo account from scratch, and see if X-N checks yahoo. If it does, then try importing your accounts.

This troubleshooting is indeed tedious, but becomes necessary when all else fails... particularly when other people's yahoo accounts are being checked just fine in X-Notifier, else the forum would be flooded.  Yes, some of  you/us have problems... I have some problem accounts in Chrome that work fine in FF and Tbird.  Persistence pays off, troubleshooting is a pain, user profiles can get corrupted, etc.  I have given up on my problem accounts in Chrome as I mainly use Thunderbird.

One of you with a problem Yahoo account... could send that account's username and password to xndevel@gmail.com so that the admin (Tobwithu) can check the problem... since, for these erratic problems, he really needs to see the problem in action to fix it... and he may not be able to reproduce the problem because the rest of us aren't experiencing it.   Perhaps there is a slow rollout of changes and y'all are the first to get hit... so you wait for the rest of us (including Tobwithu's account) to get hit with the anomaly, or speed up the process by providing him with a problem account login.  (of course, don't post your login details here.)

RogerThompson's picture

Tried all of your suggestions -- no luck

Re-looked at the issue of xnotifier not wanting to "Check" one(1) of 15 Yahoo email accounts. It would appear that in fact xnotifier is logining in the the Yahoo mail account as the Inbox appears briefly on the screen and is quickly followed by the Yahoo Login Page again. If I STOP the login process when the INBOX appears briefly I can see that Xnotifier has indeed logged me into the email account, the issue is that the Yahoo Login page is appearing a second time and asking for login to the account again ?. I thought it might have been an double Yahoo authentication issue but as it logins in initally this senario is pretty well ruled out.  It looks like some kind of timing issue in that xnotifier thinks it has not logged in and makes the login request a second time.

RogerThompson's picture

Logins using Internet Explorer, Chrome and Firefox manually operate normally.

 

Problem funally resolved.....

It appears it was a Yahoo Mail Sign In issue... Changed the Password for the "Sign In" to the yahoo mail account that was causing the issue, then changed the Password in X-Notifier and the issue disappeared.  Go Figure.

Can not explain what happened as X-Notifier has been working with this account for years and sometime during the last week or some it quite working. Suspect that that someone tried gaining access to this account and Yahoo setup a confirmation LOGIN to verify USER !

 

trowe's picture

Did not work for me.  Curiously since I'm using 2-step authentication, x-notifier is not asking me for my code when I delete all my yahoo cookies.

RogerThompson's picture

I was not using Yahoo 2-step Authentication. The strange thing was that the original Yahoo Login Password was correct. Yahoo had apparently determined that someone(not myself) had been trying to login to my email account on a frequent basis(possibly a bot) and therefore they implimented a double login as the first defence. Next level of protection would be answering a security question. When Yahoo impliments this security checking on Login, a change of Password will reset the login process.

Here's an article from Oct, 2013... about Yahoo's "second sign-in verification" and app passwords.
Many of us are still -not- having any trouble using our Yahoo accounts with FF 30 and X-Notifier 3.4.2, but... for those who are, maybe you should try an app password (instead of 2nd sign-in?)... or change your Yahoo password, hmm.  All you can do is try... http://mashable.com/2013/10/01/yahoo-two-step-verification

tanda327's picture

X-notifier has stopped checking my Yahoo emails on Firefox.  It does not indicate when I have a new email or indicate the number of emails.

This has been happening for about a week.  When I click on my email account, it takes me to the main Yahoo logon screen.  When I try to logon manually, I get this message:

"The browser you're using refuses to sign in. (cookies rejected)"

I did nothing to cause this defect and it is very aggravating because I now have to use the Google browser to check my emails.  X-notifier is working properly on Google Chrome.

I had donated to X-notifier because I liked the great add-on  on Firefox.  It is much more user friendly than the way it works on Google Chrome.  Please address this problem and fix it.

If you have trouble logging in manually, that would seem to indicate the problem is not x-notifier's.
The error message seems to indicate something is blocking cookies... either a browser setting, or some add-on is blocking cookies???
Perhaps you can adjust cookie settings... or simply clear all your browser cookies.

trowe's picture

I have 2 PCs which use xnotifier, one at home and one at work.  Up until yesterday, the work one was functioning as intended and the home one  is the one I reported on above.  Now both are having the exact same issue (same account).  I'm betting its related to the timing of how long Yahoo will keep you logged in before asking for the pw again.  I think the default is 2 weeks.  RpD may start to see his deluge in the forums soon if that's the case.  Perhaps the developer or someone has an account that the timeout value can be changed to test.

RogerThompson's picture

Tried all your thoughts, nothing changed.

I can login fine using Internet Exlorer, Chrome , Firefox manually etc. The issue is only with one(1) of 15 yahoo email accounts where X-Notifier will not check the email address as "Yahoo" asks to login twice. I can see that xnotifier initially logs into the account and the inbox is displayed briefly then it changes to the login screen again. On the second login everything appears normal as far as accessing the inbox. Looked to me like some kind of double authentcation issue buy Yahoo says NO.

Looks like it maybe some kind of xnotifier timing/loop issue whereby it initially logs in then subsequently falls back to the login screen again.  I cannot see anything unusal with this particular email account as it has worked normally for years.

trowe's picture

After I changed pw to Yahoo from my home machine to no avail, I get into work Monday and I'm getting a popup asking to enter a captcha for yahoo. The problem is that no matter what I put in, it pops up another so I end up canceling and issue still exists. So it does seem that it might be related to a change Yahoo made in authentication and may only be hitting certain people who are being asked for additional info. Hopefully all this info will help.

If you won't supply Tobwithu with your existing problem account... then create a brand new Yahoo account as a test and see if it has the same problems.  If it does, then send the login information to xndevel@gmail.com   ...if it works normally for him, it's going to be something glitched on your particular setup.

tobwithu's picture

Please update to X-notifer 3.4.2
http://xnotifier.tobwithu.com/history.php

trowe's picture

I've been on 3.4.2 since yesterday, it had no affect on the issue on either of my machines.

tanda327's picture

I did a system restore to June 20th and X-notifier is working.  I knew there was nothing I had done because I keep my computer clean. 

Something either in the latest Firefox update or the X-notifier update is causing this problem.  So I'm not updating either one again.

I guess that's understandable, but myself, I'd want to know which was the problem, help the x-notifier community fix it... you could do the same restore again.  But it's working now... and there's that saying... if it ain't broke, don't fix it.  (But never updating is a little odd... maybe someday? ;)  I have FF 30 and X-N 3.4.2 and Yahoo is working fine for me... I know, that doesn't help y'all.

skcbait's picture

Okay, first, I do have 2-step verification on my account. Sorry. I realized as I was going through and creating a new Yahoo account to see if there was something wrong there. The new account I have set up DOES NOT have 2-step verification set up and X-notifier is working for this new account. I am using X-notifier 3.4.2.

So, if one account has 2-step verification and does not work but the other account has doesn't have 2-step verification and does work...

CFBancroft's picture

Let me explain example...

1) Whenever website change their homepage design, sometime change code how to sign-in[login] their email on new interface homepage. Tobwithu need to update script(s) to match on NEW inferface homepage.

2) I am on Firefox BETA, recently Firefox 31 beta FOUR, that cause all my email do NOT work, "need cookie(s)". I did communicate with Tobwithu and he fixed with-in one day on cookie(s) issue.

As you (tanda327) said "So I'm not updating either one again."

My answer "impossbile", because Firefox always update every six (6) weeks, AND sometime webpage new design looks that cause login change code.

That why WE need TOBWITHU, to keep it up and current version, without him we will be #"(<ed , so we are count blessed to have him around on this earth for other 50 years! AND good donation and he will keep it up and support his family and going on, going on.

 

tanda327's picture

Yes Firefox is obsessed with ever changing updates and is a disaster compared to the old solid working Firefox.  It's been a crap-shoot ever since version 3.6 which everyone loved.

In researching, I found out a ton of people were beyond irritated with version 29.  It changed how everything looked and messed everything up.  I didn't seem to notice the X-notifier problem with that update as it started failing after version 30.  However, I also had my session restore tabs mess up around that time.  I get the same tabs now that I had open on my last session even though I specify not to in my preferences.   And I still haven't been able to fix that.  It's still screwed up.

Firefox is prompting me to update to 31.4 again but I just "x" it out.  When enough people get outraged about these unwanted changes and non-stop updates that inevitably cause something not to work, maybe someone will finally wake up over there.  There are almost 10,000 complaints on one site alone about version 29.  Many are going to other browsers and so will I if this keeps up.

Pale Moon may have a lot more customers shortly.

HodakaRoadToad's picture

I tried 3.4.2, but it still exhibits the same behavior.  Yahoo is grayed out in the menu, and if I hover, it says "Yahoo: not checked" in red.  I can click on Yahoo and it brings me to a login that is filled out with my username and password and I have to hit "Signin".  When I'm feeling better, I may try turning off 2 factor authentication and see if this helps or not.

skcbait's picture

Turned off 2-step verification on my Yahoo account and that fixed X-notifier. I'm very disappointed that no one came up with or recommended that till now (12 days since first post). I specifically installed X-notifier because it checked Yahoo along with my other accounts as a bonus. However, if I have to disable a security feature in Yahoo for this to work, I won't be using X-notifier. If a fix cannot be initiated within a couple of days, then I'll be forced to uninstall this and try to find something else. To be honest, I'm also disappointed with the technical support for this. The whole "talk amongst yourselves" approach to fixing this leaves something to be desired. (Along with the deleted posts/entries).

This is a USER forum... which the developer visits.

The 'official' support contact is...  xndevel@gmail.com

If it's a small number of people who have  a problem, it gets minority treatment because it's likely just someone's software conflicts or corruptions... just my opinion.

Lastly... if people with problem accounts REFUSE to send those problematic account logins to the developer... then he usually just -can't- fix them UNTIL his own accounts start to experience the problem.   One can try to recreate the problem on a new temporary account, and send that, if you just can't trust the developer.

I have posted about 2-step being more temperamental, and lately I get wound up, so I deleted my contributions... and don't care about the consequences... actually it's about the first time I've done that.   Bottom line:  IF YOU HAVE A PROBLEM ACCOUNT, SEND YOUR LOGIN TO THE DEVELOPER FOR TESTING .............. OR MAKE ANOTHER -NEW- ACCOUNT WHICH EXHIBITS THE PROBLEM AND SEND THAT .... TO .... XNDEVEL@GMAIL.COM     If you all can't do that, then you get the support you deserve, really...just lame users like me suggesting fixes based on our experience, but I don't use 2-step ... so I backed out.   Again....

xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com   xndevel@gmail.com  

Or read the support posts for how to enable the LOG file to send to, you guessed it... xndevel@gmail.com  

FAQ:  http://xnotifier.tobwithu.com/dp/forum/3

When X-Notifier does not work with your account:  http://xnotifier.tobwithu.com/dp/node/4

By the way... X-Notifier ...IS... DONATION-WARE.   Software that is available freely, and maintained based in large part on how much people DONATE.  And we know how much people are moved to do that...

I'm sure keeping up with these constantly changing email providers' software changes is a pain.

What about using an app password?  (Just a troubleshooting suggestion. I don't know...I don't use 2-step, second sign-in, or app pwds)
There's an article from last year... about Yahoo's "second sign-in verification" and app passwords. Maybe app password is worth a try... http://mashable.com/2013/10/01/yahoo-two-step-verification

trowe's picture

Looks like its fixed in 3.4.3 (see other Yahoo mail thread). Thanks tobewithu.

HodakaRoadToad's picture

Thanks, 3.4.3 fixed my Yahoo issue...